Track record
Four systems. Real numbers.
Production work, anonymised by client request where noted. Full detail available after a discovery call.
Track record
Production work, anonymised by client request where noted. Full detail available after a discovery call.
Multi-tenant portal with role-based access, watermarked documents, request lifecycle tracking, and full audit trail. Replaced an email-and-spreadsheet workflow for a 10-person ops team.
AI system that reads, classifies, and routes incoming fund documents automatically. Humans only review edge cases where confidence is below threshold. Built on email triggers — zero manual intervention for 95% of documents.
Automated routing, workload-based assignment, SLA breach prevention, and weekly queue health reports. 95% of tickets handled without human intervention. Zero new hires needed.
Full infrastructure audit, SaaS consolidation, cloud right-sizing, and automated reporting. Replaced four paid tools with custom Slack bots. Full code ownership. No vendor lock-in.