Terms of Service

Last updated: January 19, 2025

                Summary: Use the App responsibly. You're responsible for your AI API costs. We provide the App "as is". Preview changes before applying them.
            

1. Agreement to Terms

By installing, accessing, or using Bulk Issue Rewriter ("the App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not install or use the App.

These Terms apply in addition to the Atlassian Cloud Terms of Service and Atlassian Marketplace Terms.

2. Description of Service

Bulk Issue Rewriter is a Jira Cloud application that enables users to:

Search for Jira issues using JQL
Generate AI-powered suggestions for editing issue summaries and descriptions
Apply changes to multiple issues in bulk

The App requires users to provide their own AI provider API keys (OpenAI or Anthropic).

3. User Responsibilities

3.1 API Keys and Costs

You are responsible for:

Obtaining and maintaining valid API keys from your chosen AI provider
All costs and charges incurred from AI provider usage
Keeping your API keys secure and confidential
Complying with your AI provider's terms of service and usage policies

3.2 Appropriate Use

You agree to:

Use the App only for its intended purpose of editing Jira issues
Review AI-generated suggestions before applying changes
Not use the App to process sensitive, confidential, or regulated data without appropriate safeguards
Not use the App to generate harmful, illegal, or inappropriate content
Comply with all applicable laws and regulations

3.3 Jira Permissions

You must have appropriate permissions in Jira to edit the issues you select. The App operates with your Jira user permissions.

4. License and Restrictions

4.1 License Grant

Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable license to use the App for your internal business purposes.

4.2 Restrictions

You may not:

Reverse engineer, decompile, or disassemble the App
Modify, adapt, or create derivative works of the App
Resell, sublicense, or redistribute the App
Use the App to compete with us or for benchmarking purposes
Remove or alter any proprietary notices or labels

5. Pricing and Payment

The App is offered through the Atlassian Marketplace with the following tiers:

Free: Limited usage for small teams
Paid tiers: Higher usage limits and priority support

All payments are processed through Atlassian Marketplace. Pricing may change with notice.

6. AI-Generated Content

6.1 No Guarantee of Quality

AI-generated suggestions are provided for convenience. We do not guarantee that suggestions will be:

Accurate, complete, or error-free
Appropriate for your specific use case
Free from bias or unintended content

6.2 Your Responsibility

You are responsible for reviewing all AI-generated suggestions before applying them. The App provides a preview feature specifically for this purpose.

6.3 Ownership

You retain ownership of your original Jira content. AI-generated suggestions are provided for your use and become part of your Jira data when applied.

7. Disclaimer of Warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

MERCHANTABILITY
FITNESS FOR A PARTICULAR PURPOSE
NON-INFRINGEMENT
AVAILABILITY OR UPTIME

We do not warrant that the App will be uninterrupted, error-free, or secure.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
We shall not be liable for any loss of data, profits, revenue, or business opportunities
Our total liability shall not exceed the fees paid by you in the 12 months preceding the claim

These limitations apply regardless of the theory of liability (contract, tort, or otherwise).

9. Indemnification

You agree to indemnify and hold harmless Bulk Issue Rewriter and its affiliates from any claims, damages, losses, or expenses arising from:

Your use of the App
Your violation of these Terms
Your violation of any third-party rights
Content you process through the App

10. Termination

You may stop using the App at any time by uninstalling it from your Jira instance.

We may suspend or terminate your access if you:

Violate these Terms
Engage in fraudulent or illegal activity
Fail to pay applicable fees

Upon termination, your right to use the App ceases immediately.

11. Changes to Terms

We may update these Terms from time to time. Continued use of the App after changes constitutes acceptance of the new Terms. Material changes will be notified through the App or Atlassian Marketplace.

12. Governing Law

These Terms are governed by the laws of the jurisdiction where the App provider is located, without regard to conflict of law principles.

13. Dispute Resolution

Any disputes arising from these Terms shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration or in the courts of competent jurisdiction.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15. Contact

For questions about these Terms, contact us at:

Email: [email protected]
Support: Support Page