Privacy Policy
Last updated: January 19, 2025
1. Introduction
Bulk Issue Rewriter ("we", "our", or "the App") is a Jira Cloud application that helps users bulk edit issue summaries and descriptions using AI. This Privacy Policy explains how we collect, use, and protect your information.
2. Information We Collect
2.1 Information from Atlassian
When you install and use our App, we access the following through Atlassian's Forge platform:
- Jira Issue Data: Summary and description fields of issues you choose to edit (read and write access)
- User Context: Basic information about the current user session provided by Atlassian
- License Information: Your app license status from Atlassian Marketplace
This data is processed within Atlassian's Forge infrastructure and is not stored on our servers.
2.2 Information Stored Locally
The following information is stored in your browser's local storage:
- AI Provider Selection: Your choice of AI provider (OpenAI or Anthropic)
- API Key: Your AI provider API key (encrypted in browser storage)
This information never leaves your browser and is not transmitted to our servers.
2.3 Information Sent to AI Providers
When you use the App to generate AI suggestions:
- The text content of selected Jira issues is sent to your chosen AI provider (OpenAI or Anthropic)
- Your API key is used to authenticate these requests
- This data is processed according to the AI provider's privacy policy
3. How We Use Information
We use the information collected to:
- Provide the bulk editing functionality
- Generate AI-powered text suggestions
- Verify your license status
- Improve the App's functionality
4. Data Storage and Security
4.1 Forge Platform
Our App runs entirely on Atlassian's Forge platform. All data processing occurs within Atlassian's secure infrastructure. We do not operate our own servers for data storage.
4.2 Your API Keys
Your AI provider API keys are:
- Stored only in your browser's local storage
- Never transmitted to our servers
- Only sent directly to the AI provider you select
4.3 Jira Data
Your Jira issue data:
- Is accessed only when you initiate an action
- Is processed in-memory on Atlassian's Forge infrastructure
- Is not persisted by our App beyond the immediate operation
5. Third-Party Services
Our App integrates with the following third-party services:
5.1 Atlassian
The App is built on Atlassian Forge and accesses Jira Cloud. See Atlassian's Privacy Policy.
5.2 OpenAI (Optional)
If you choose OpenAI as your AI provider, your issue text is processed by OpenAI. See OpenAI's Privacy Policy.
5.3 Anthropic (Optional)
If you choose Anthropic as your AI provider, your issue text is processed by Anthropic. See Anthropic's Privacy Policy.
6. Data Retention
We do not retain your Jira data. Local storage data (API keys, preferences) persists until you:
- Clear your browser's local storage
- Uninstall the App
- Manually delete the data from browser settings
7. Your Rights
You have the right to:
- Access: View what data the App accesses (visible in Atlassian's app permissions)
- Deletion: Remove your locally stored data by clearing browser storage
- Portability: Your Jira data remains in Jira and is not separately stored by us
- Uninstall: Remove the App at any time through Jira's app management
8. Children's Privacy
Our App is not intended for use by children under 16. We do not knowingly collect information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes through the App or via Atlassian Marketplace.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: [email protected]
- Support: Support Page
11. Compliance
This App complies with:
- Atlassian Marketplace Developer Agreement
- Atlassian's Security Requirements for Cloud Apps
- GDPR (for users in the European Economic Area)
- CCPA (for users in California)