Automatically classify new tickets by type, priority, and assignee using AI that learns from your team's patterns and improves over time.
Install from Marketplace Learn moreAI analyzes your historical tickets to learn your team's patterns, categories, and routing rules automatically.
New tickets are automatically classified with suggested issue type, priority, and assignee the moment they're created.
Accept or correct classifications to continuously improve accuracy. The more your team uses it, the smarter it gets.
Track classification accuracy, common ticket categories, routing patterns, and team workload distribution.
Powered by Anthropic's Claude. Bring your own API key and control your costs with no markup.
Every classification comes with a confidence score so your team knows when to review and when to trust the AI.
Install the app and connect your Claude API key
AI analyzes your historical tickets to learn patterns
New tickets are classified instantly with confidence scores
Feedback from your team makes it smarter over time
Choose the plan that fits your team